Automatic callback or notify busy destination

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Automatic callback or notify busy destination


When calling a busy destination you can simply define to set a callback for the destination. As soon...




AND Phone CallBack
CallBack busy destinations inside and outside your corporate network



Whenever calls to busy destinations are done it is time-consuming redialling numbers again. Not to mention that searching for numbers in your directory has to be done multiple times and often it is just forgotten to make the call at all.

AND Phone CallBack enables you to simplify this process by automatically connecting you to the other party as soon as the other party is available again. Additionally there are services available to send notifications to corporate users instead of making calls which reduces the call volume and does not interrupt the workflow of the other party.

AND Phone CallBack offers the following services:
  • Automatic callback or notify busy destination
  • Notification on busy
  • Automatic deletion of call history
  • Callback for internal and external destinations
  • Multiple active callbacks per phone


Depending on the location of the busy target there are two possible callback methods:

1. Busy targets inside the corporate network are connected to your phone as soon as they are available again (event triggered).

2. Busy targets outside the corporate network are called in periodic intervals. As soon as the connection is established you get the party on your phone (time triggered).











Automatic callback or notify busy destination



When calling a busy destination you can simply define to set a callback for the destination. As soon as the destination is available again you will be connected to the destination.

Besides setting a callback it is possible to notify the other party without making a call again. Therefore the other party gets your number displayed on the phone and calls you back at a convenient time.

AND Phone Callback works for internal and external destinations by incorporating a time-based calling pattern to external destinations which allows you to seamlessly use the functionality independent of the location of your busy destination.

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