ANDTEK Applications for Unified Communications

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Product is End-of-Sales and End-of-Support. The enhanced version is AND Desktop.
Architecture
AND Communicator was designed with a modular concept in mind. Therefore multiple integration options are available.
Different protocols are used to communicate with various voice services. The following protocol options are available with AND Communicator: SIP Protocol (A) SIP is used to communicate with SIP providers or SIP capable PBX systems.

Communication

Product is End-of-Sales and End-of-Support. The enhanced version is AND Desktop.

Architecture


AND Communicator was designed with a modular concept in mind. Therefore multiple integration options are available.


Different protocols are used to communicate with various voice services. The following protocol options are available with AND Communicator:
  • SIP Protocol (A)
  • SIP is used to communicate with SIP providers or SIP capable PBX systems.

  • Communication with AND Phone Application Server (B)
  • The AND Phone Application Server (APAS) delivers additional services for AND Communicator clients. Additional services are directory integration, voice recording, broadcasting services, manager/assistant services and many more.

  • Communication with IP PBX systems (C)
  • Direct communication with IP PBX systems, like the Unified Communications Manager, delivers additional functions. This communication allows to get real time information about phone users and specific configuration information about the system.

  • Communication with IP phones (D)
  • AND Communicator is capable of detecting connected IP phones automatically. Therefore you need not to specify the parameters of the IP phone manually.






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Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. ANDTEK is an Enghouse Interactive company. All other trademarks mentioned in this document or Web site are the property of their respective owners.