AND Phone CRM - Customer Relationship Management integration with Unified Communications.

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AND Phone CRM - Customer Relationship Management integration with Unified Communications.


AND Phone CRM - Customer Relationship Management integration with Unified Communications.

The integration of customer relationship management (CRM) into Unified Communications is one of the most compelling applications to create profitable customer relationships.

To combine the world of IP-based telephony with CRM we created the AND Phone CRM software. The AND Phone CRM module enables the integration of MS CRM into CallManager or CallManager Ex

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AND Phone CRM - Customer Relationship Management integration with Unified Communications.



The integration of customer relationship management (CRM) into Unified Communications is one of the most compelling applications to create profitable customer relationships.

To combine the world of IP-based telephony with CRM we created the AND Phone CRM software. The AND Phone CRM module enables the integration of MS CRM into CallManager or CallManager Express environments creating a complete communications infrastructure.

The integrated environment helps to increase productivity and call efficiency.

AND Phone CRM offers :

  • CallManager and CallManager Express integration
  • Supports MS CRM
  • Fixed and variable phone number formats
  • No TAPI required
  • Clients connects to APAS - no additional CRM licenses
  • Simplified mass deployment



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