AND Phone Desktop - Deployment and Features

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AND Phone Desktop - Deployment and Features


AND Phone Desktop - Deployment and Features

Depending on the deployment option there are different features available with AND Desktop. Beside the standalone usage where the client software contacts the IP Phone directly or through the WebDialer service of the Unified CallManager it can be completely integrated with AND Phone.

DeploymentIP PhoneCallManagerAPAS Dial from any Applicationxxx Terminal Server Supportxxx Terminate Existing Callx*1x*1x Outlook Contacts Dial

AND Phone Desktop - Deployment and Features



Depending on the deployment option there are different features available with AND Desktop. Beside the standalone usage where the client software contacts the IP Phone directly or through the WebDialer service of the Unified CallManager it can be completely integrated with AND Phone.

DeploymentIP PhoneCallManagerAPAS
Dial from any Applicationxxx
Terminal Server Supportxxx
Terminate Existing Callx*1x*1x
Outlook Contacts Dialingxxx
Remote IP Phone Controlx-x
Common Configuration-x*2x
Incoming Call Display--x
Resolve incoming Calls *3--x
Control Voice Recording *4--x
PC Busy Lamp Field *5--x
Pick call on PC *5--x
Transfer call on PC *5--x
Caller Information on PC *5--x
Auto pop-up on activity *5--x
Centralized Licensing--x
Centralized Management--x


*1 Only in the first 3 seconds
*2 Just Unified CallManager IP address
*3 Integration with AND Phone Directory
*4 Integration with AND Phone Recorder
*5 Integration with AND Phone Group



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