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AND Phone Desktop - Deployment and Features



Depending on the deployment option there are different features available with AND Desktop. Beside the standalone usage where the client software contacts the IP Phone directly or through the WebDialer service of the Unified CallManager it can be completely integrated with AND Phone.

DeploymentIP PhoneCallManagerAPAS
Dial from any Applicationxxx
Terminal Server Supportxxx
Terminate Existing Callx*1x*1x
Outlook Contacts Dialingxxx
Remote IP Phone Controlx-x
Common Configuration-x*2x
Incoming Call Display--x
Resolve incoming Calls *3--x
Control
Voice
Recording *4
--x
PC Busy Lamp Field *5--x
Pick call on PC *5--x
Transfer call on PC *5--x
Caller Information on PC *5--x
Auto pop-up on activity *5--x
Centralized Licensing--x
Centralized Management--x


*1 Only in the first 3 seconds
*2 Just Unified CallManager IP address
*3 Integration with AND Phone Directory
*4 Integration with AND Phone Recorder
*5 Integration with AND Phone Group


© 2000-2008 ANDTEKANDTEK Cisco Unified CallManager Group and Presence ServiceANDTEK Mini ACD for small Call Center services - automatic call distribution for Unified CallManagerANDTEK voice recording for Unified CallManager Express with secure recordingANDTEK IP phone lockout and phone lockdown to secure unified communication networksANDTEK voice and media broadcast solution with crisis conferencingANDTEK Directory integration for Active Directory, LDAP and SQL into Unified Communication NetworksANDTEK IP camera integration and door opener for Unified CallManager networksANDTEK IP phone settings module to simplify profile selection on IP phonesANDTEK Directory integration with KIRK DECT handsets and Unified CallmanagerANDTEK PC desktop client for IP phone control, click-to-dial, MS Outlook dialer and presence integrationANDTEK Rapid application development platform for unified communications applications serviceANDTEK Business softphone for Windows Vista, Mac OS X and Linux to communicate with Unified CallManager DOCS | FAQ | CONTACT | Jobs

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